Sometimes, what you need most is someone to walk beside you — to listen, guide, and support you through the challenges of starting life in a new country. That’s exactly what our One-on-One Support is all about.

At iCare Workforce, we understand that every person’s journey is different. Whether you’re facing barriers with language, employment, housing, or simply need help understanding how things work, our caring team is here to support you personally — one step at a time.

Who we help

  • Newly arrived migrants and refugees
  • Multicultural families and individuals
  • People who feel isolated or unsure how to connect
  • Anyone needing support to understand life in Australia

Why This Matters

Everyone’s journey is different — and sometimes, you just need someone who listens and understands. Our One-on-One Support gives you personalised help when things feel confusing or overwhelming. It’s about building confidence, finding clarity, and knowing you’re not alone.

Get in Touch

Personalised, Multilingual Support

We take the time to understand your unique story and offer guidance that’s tailored to your background, goals, and needs. Our multicultural team and interpreters are here to support you in the language you’re most comfortable with — because communication shouldn’t be a barrier to progress.

Navigating Systems & Paperwork

Confused by forms or unsure where to start? We’re here to help. Whether it’s job applications, housing, Centrelink, or accessing health, education, or legal services — we’ll walk you through each step and make sure you know your rights and options.

Settling In & Staying Supported

From practical tasks like setting up a bank account to emotional support and social connection, we help you feel truly at home. We’ll support your family’s transition and connect you to community groups, networks, and counselling if needed. You don’t have to do it alone.